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#EgoAnswers - Shipping

We currently ship within the USA and to the following countries:


Albania, Andorra, Australia, Bahrain, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Hungary, Iceland, Ireland, Kosovo, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Moldova, Monaco, Montenegro, The Netherlands, New Zealand, North Macedonia, Norway, The Philippines, Poland, Qatar, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Sweden, Switzerland, Thailand, Türkiye, United Arab Emirates & United Kingdom.


We are unable to ship to China, Germany, Saudi Arabia, Spain & other countries due to government and/or postal restrictions.


We built this brand around transparency! Scroll though for clarity to some popular questions about our brand and products. Have other questions not listed? Email us: info@authenticego.com

Domestic + International FAQ's

  • We can ship via USPS or FedEx. You can choose your preferred carrier during the checkout process. We are unable to ship to PO Boxes.


    We offer free standard USPS shipping on all orders within the Contiguous United States.


    We also offer USPS Express shipping for $10 and FedEx 2-Day shipping for $15.


    All orders ship within 2 business days excluding federal US holidays. Please allow additional handling time during peak seasons. Please note that Express and 2-day shipping are still subject to a 2-business-day handling time. 

  • All orders ship from our USA warehouse.


    We offer tracked & insured priority shipping through APC ParcelConnect for a flat rate of $15 USD. Once your package reaches your country, the final mile of delivery may be through your local postal system.


    Please allow 10-20 business days for delivery dependent on your location and/or local customs. Please note: this is an approximate delivery window and is not guaranteed, as there may be delays with your local customs processing which is out of our control.


    ***PLEASE NOTE: Duties & taxes are not included and may be charged by your local customs upon receipt of your package. We unfortunately do not have control over the duties and taxes charged by your country.


    All international orders will ship out within 2 business days, excluding federal US holidays. Please allow additional handling time during peak seasons.

Shipping FAQ's

  • Once your order ships, you’ll receive a notification email with tracking information. This contains the most up-to-date tracking information available. 

  • Most orders ship the next business day but please allow 2 business days for shipping and additional time during peak shopping seasons.


    We don’t ship on the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, or Christmas Day.


    If one of the above holidays happens to fall on a weekend, the holiday is observed the next business day, so your package will ship the following business day.

  • Of course! You can contact our team anytime by contacting us here.

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